Below you will find Puntoproperties personal data policy that contains information on how we collect, use, share and protect personal data.
1. Responsibility for your personal data
The Puntoproperties brand and website www.puntoproperties.com is owned and maintained by Robbrecht Jan. All data protection issues are sent to the following email address: firstname.lastname@example.org or by postal mail to: Calle Estocolmo 38, 30739 San Javier, Spain
Puntoproperties is responsible for the correct processing of the personal data you provide to us. We store and process your personal data in accordance with the data protection and privacy laws.
2. Collection of information
We collect information from you when you fill out any form on our website. The information collected includes your name, e-mail address, phone number, if you are a new or existing customer, customer number, case, and your message.
In addition, we automatically receive and save information from your computer and browser, including your IP address, software and hardware data, and the requested page.
3. Use of information
The information we collect from you can be used to:
- Personalise your experience and meet your personal needs
- Improve our website
- Improve our customer service
- Contact you
- Manage an offer, a quote or a survey
- Fulfil our contract with you
4. E-commerce security
We are the only ones who own the information collected on this site. Your personal identifiable information will not be sold, exchanged or transferred to any other company for any purpose without your consent, except when required to fulfil a request and/or transfer, such as to send an order.
5. Legal basis for the processing of personal data when you are a customer of Puntoproperties
When purchasing our service, you will be informed about the legal basis we invoke in the processing of your personal data, your property information, pictures and/or video of your property. If you are not willing to provide this information, we cannot fulfil our contractual obligations.
We process personal data, property information, property pictures and video on the following legal basis:
In order to optimise our service, we use some personal data for statistical purposes. We carry out this treatment because we have an interest in providing the best possible service.
We sometimes transfer encrypted email addresses to Mailchimp, among others, so that we can use them to create interest in our products, services and concepts, and inspire users to visit our website. We also use customer information on review sites, including Trustpilot and it may therefore happen that you receive a message where we ask you for your opinions in connection with the services you have received from us. We carry out this treatment because we have an interest in targeting our market and providing the best possible service.
You always have the right to oppose your personal data being processed for the above purpose. You do this by writing to the following email address: Info@puntoproperties.com
Legal basis: Consent
We do not pass on your personal information to a partner in order to be able to contact you with good offers etc. if you have not given us special consent to do so.
If we use photos or videos of your property in our marketing, we ask you before use for your consent.
You can always revoke your consent by writing to the following email address: Info@puntoproperties.com
Compliance with legal obligation
When the law states that we are legally obliged to carry out a processing of personal data, we will carry out this treatment in accordance with our legal obligation.
6. Disclosure to third parties
We do not sell, trade, or otherwise transfer, personally identifiable information to third parties. This does not include trusted third parties that help us drive our site or our company, with the requirement that these parties agree to keep the information confidential and act as a personal data assistant within the GDPR restrictions.
However, general information may be shared with third parties for marketing, advertising or other purposes.
7. Information Protection
We take a variety of security measures to protect your personal information. We use advanced encryption methods to protect sensitive data transmitted over the Internet. Only employees who will perform a specific job (e.g. billing or customer service) will have access to personally identifiable information. The computers / servers used to store personally identifiable information are stored in a secure environment.
10. Exit subscription and storage
We use the email address you provide to send information, quotes and updates regarding your order, related product information, etc. We store the information about you as long as you are a customer. If you no longer wish to receive such messages, contact us at Info@puntoproperties.com and we will remove your information.
Calle Estocolmo 38
Phone:0034 722 786 643